Last updated: June 2026
These Terms of Sale apply to all orders of custom-printed products (e.g. posters, canvases, acrylic prints) placed through our apps and their integrated print service. The provider and seller is:
Glowiszyn UG (haftungsbeschränkt)
Mellinghofer Str. 10, 45143 Essen, Germany
Commercial register: HRB 30829, Local Court of Essen
Represented by: Dennis Glowiszyn
VAT ID: DE 328 852 682
Email: dennis@glowiszyn.com · Phone: +49 (0) 1573 8423 995
The presentation of products during the order process is not a binding offer. By clicking the “Order now (binding)” button and completing payment, you make a binding offer to purchase the items in your cart. The contract is concluded upon our acceptance, at the latest with confirmation of payment or the order confirmation by email.
You upload your own image content, which is printed individually for you on the selected product and format. The goods are therefore made to your specifications / personalized. Minor, technically unavoidable deviations in color and format compared to the on-screen display are possible and do not constitute a defect.
All prices are final prices in euros and include statutory VAT and shipping, unless stated otherwise during the order process. The total price applicable to you is shown before you place the order.
Payment is processed by our payment provider Stripe (Stripe Payments Europe, Ltd.). The available payment methods (incl. credit card, Apple Pay, Google Pay) are shown at checkout. The purchase price is due immediately upon conclusion of the contract.
Production and shipping are carried out by a professional print and logistics partner (Gelato), producing locally worldwide. The estimated delivery time is shown during the order process and is usually a few business days plus production time. Delivery times are non-binding approximate values unless a fixed date has been agreed.
As our print products are goods made to your individual specifications or clearly tailored to your personal needs, there is no right of withdrawal pursuant to § 312g (2) no. 1 of the German Civil Code (BGB). By placing the order you expressly agree that production of your custom product begins immediately.
You warrant that you hold all necessary rights to the image content you upload and that its printing and shipping does not infringe any third-party rights (in particular copyright, trademark or personality rights). You indemnify Glowiszyn UG against all third-party claims arising from an infringement for which you are responsible. We may reject orders with manifestly unlawful or criminal content.
Statutory warranty rights apply. In the event of transport damage or production defects, please contact us at dennis@glowiszyn.com; we will arrange replacement or refund.
We are liable without limitation for intent and gross negligence and for injury to life, body or health. For simple negligence we are liable only for the breach of a material contractual obligation, limited to the foreseeable damage typical for the contract. Otherwise liability is excluded.
To process your order, your uploaded image and your delivery and contact details are transmitted to our print partner (Gelato); payment is handled by Stripe. Your print image is stored on our servers only temporarily for order fulfillment and is then deleted. For details see our Privacy Policy.
The European Commission provides a platform for online dispute resolution: ec.europa.eu/consumers/odr. We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board.
German law applies, excluding the UN Convention on Contracts for the International Sale of Goods; mandatory consumer protection provisions of your country of habitual residence remain unaffected. Should any provision of these Terms be invalid, the validity of the remaining provisions remains unaffected.
Seller: Glowiszyn UG (haftungsbeschränkt) · Imprint · Privacy